Category Archives: Human Resources

For close to two decades, IT Services companies have been reporting employee turnover as part of the quarterly results. This is HR and so no one formula is commonly used for arriving at the figure, while on the business side … Continue reading →

Recently I happened to see a post that had imagined what the Bollywood stars would look like, if they were working in the IT industry. The post essentially showed them as overweight, slouching, unfit people. And the contrast was remarkable. … Continue reading →

Was recently chatting with a friend of mine, who works as a program manager in one of India’s giga IT services companies. He was saying that he needs to keep scrambling for people. He also mentioned that the HR functions … Continue reading →

Long back, Ulrich created this 3 stooled model of operations, centers of excellence and business partner. Consider Hindustan Unilever. They have a foods business, cosmetics business, personal hygiene business and so on. Each has different set up for manufacturing, marketing … Continue reading →

More than a decade back, we had made a presentation to the COO of the company. We had analysed the competency evaluation of employees and created a measure for the competency level for each role. The COO liked it and … Continue reading →

Tata, Birla, Reliance, Bharti. Each a titan in Indian business. Last year, their cumulative turnover was around 235 billion $. They were massive 5 years back as well. Now consider Flipkart, Snapdeal; To name two. They were unknown/ did not … Continue reading →

SHRM defines employee turnover, as the “Rate at which employees enter and leave a company in a given fiscal year”. We had discussed headcount and headcount growth. Now, let us focus on headcount turnover or as it is increasingly being … Continue reading →

I had written this a while back and had not posted this. Now I have momentum. Last week Fast Company devoted time and space to food as a benefit. http://www.fastcompany.com/3035005/the-future-of-work/does-incentivizing-employees-with-free-food-actually-work. Then a friend of mine on Infosys alumni network scanned … Continue reading →

When the revenue is plateauing, see how specific CEOs are. They talk about market conditions, customer decision making, and regulatory constraints. They offer an improvement time horizon, usually 12-18 months. However, when it comes to attrition, the same CEOs say, … Continue reading →

In the 80s and early 90s, one used to see a lot of advertisements from Tata Consultancy Services. The company went after engineers who jumped bond and joined an employer in the US. Advertisement in papers, court cases and summons … Continue reading →